Cookie Policy

Last Updated: January 15, 2025

At SmartIntelliNet, we believe in being straight with you about how our site works. This policy explains what cookies we use at smartintellinet.com and why they're here. Some help keep things running smoothly, others help us understand which content actually helps people. You get to decide what you're comfortable with.

What Are Cookies Anyway?

Cookies are small text files that get stored on your device when you visit websites. Think of them as tiny notes that help websites remember things about your visit. They're not programs and can't access other files on your computer.

When you come back to our site, these files help us recognize your browser and remember your preferences. This means you don't have to set everything up from scratch each time you visit.

Types of Cookies We Use

1 Essential Cookies

These cookies keep our site working properly. Without them, basic features like secure login or course navigation wouldn't function. We can't turn these off because they're needed for the site to operate.

  • Session management for logged-in users
  • Security tokens for form submissions
  • Load balancing across our servers
  • Basic navigation preferences

2 Functional Cookies

These remember your choices and personalize your experience. They make the site more convenient by recalling things like your preferred language or video playback settings.

  • Saved course progress and bookmarks
  • Video player volume and quality settings
  • Interface customization options
  • Timezone and regional preferences

3 Analytics Cookies

We use these to understand how people interact with our content. This helps us figure out which lessons are most helpful and where we need to improve our materials.

  • Page views and time spent on lessons
  • Navigation patterns through courses
  • Technical performance metrics
  • Search queries and content discovery

4 Marketing Cookies

These track your activity across different sites to show you relevant course recommendations. They help us understand which marketing efforts bring students to our platform.

  • Course recommendation tracking
  • Advertisement effectiveness measurement
  • Referral source attribution
  • Email campaign interaction tracking

Detailed Cookie Information

Here's a breakdown of the specific cookies our site uses. Each serves a particular purpose in making your learning experience better or helping us improve our platform.

Cookie Name Purpose Duration Type
session_id Maintains your login session and course progress Session Essential
csrf_token Protects against security attacks on forms Session Essential
user_prefs Stores your interface settings and preferences 1 year Functional
video_settings Remembers your video player configuration 6 months Functional
_ga Google Analytics main tracking cookie 2 years Analytics
_gid Google Analytics session identifier 24 hours Analytics
fb_pixel Facebook advertising and retargeting 90 days Marketing
campaign_ref Tracks which marketing brought you here 30 days Marketing

Your Cookie Preferences

Current Status

Clicking this button will remove all tracking, analytics, and marketing cookies from your browser. Essential cookies needed for site functionality will remain active.

Essential cookies cannot be disabled as they're required for basic site operations like secure login and course access. All other cookies can be controlled through your browser settings or the button above.

Managing Cookies Through Your Browser

Every modern browser gives you control over cookies. You can block them entirely, delete existing ones, or set up rules for specific sites. Keep in mind that blocking all cookies might break some features on websites you visit.

Google Chrome

  • Open Settings menu
  • Navigate to Privacy and Security
  • Click on Cookies and other site data
  • Choose your preferred cookie settings
  • Manage exceptions for specific sites

Mozilla Firefox

  • Access Options or Preferences
  • Select Privacy and Security panel
  • Under Cookies and Site Data section
  • Configure blocking options
  • Clear data or manage exceptions

Safari

  • Open Safari Preferences
  • Go to Privacy tab
  • Adjust cookie blocking settings
  • Manage website data
  • Set tracking prevention levels

Microsoft Edge

  • Click Settings and more menu
  • Navigate to Settings
  • Select Privacy and Services
  • Under Cookies section
  • Choose blocking level and exceptions

How Long We Keep Cookie Data

Session Cookies

These disappear when you close your browser. They're temporary and only exist during your current visit to our site.

Persistent Cookies

These stick around for a set period, ranging from a few days to a couple of years depending on their purpose. They remember your preferences between visits.

Analytics data we collect is aggregated and anonymized after 26 months. We review all cookies regularly and remove ones that aren't serving a clear purpose anymore.

You can delete cookies at any time through your browser settings. This won't affect your ability to use our site, though you might need to adjust your preferences again on your next visit.

Third-Party Cookies

Some cookies on our site come from external services we use. For example, when we embed a video from YouTube or use Google Analytics, those companies might set their own cookies.

We carefully select third-party services and review their privacy practices. However, these companies have their own cookie policies that we don't control. You can check their individual policies to understand how they handle data.

Current Third-Party Services

  • Google Analytics for understanding site usage patterns
  • Vimeo for hosting educational video content
  • Stripe for secure payment processing
  • Intercom for student support chat functionality
  • Cloudflare for site security and performance

Changes to This Policy

We update this policy when we add new features or change how our site works. When we make significant changes, we'll let you know through an email or a notice on the site.

The date at the top of this page shows when we last updated the policy. We recommend checking back occasionally if you want to stay informed about how we're using cookies.

Questions About Cookies?

If something isn't clear or you have specific questions about our cookie practices, we're here to help.

Email us at help@smartintellinet.com

SmartIntelliNet
243 San Phi Suea, Mueang Chiang Mai District
Chiang Mai 50300, Thailand
+66 2 101 0444